Shipping, Refunds & Returns Policy

Shipping & Delivery

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FREE Local Pickup

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Call (775) 250-6669
or email [email protected]

Local Pick Up Available

Keepsakes Engraved offers free local pickup at our location in Sparks, NV. If you live in the Reno/Sparks area and would like to pick up your order, please reach out to us. Additionally, please select the “local pick up” option at checkout.  We will contact you when your order is completed to arrange a pick up day/time. 

Delivery Options

USPS Priority Shipping

This shipping option normally takes 2 to 3 business days for delivery. If you need your item faster, this is the shipping method we recommend you select.

Bulk Order Shipping

If you’re interested in placing a bulk order, please contact us first and we can get you an accurate shipping quote and/or create a drop-off or pickup time.

All orders over $200 qualify for FREE SHIPPING – Use Code “200Plus” at checkout.

International Orders

At this time, Keepsakes Engraved does not ship international orders. We only ship to addresses within the United States. Thank you for understanding.

Refunds & Returns

returns policy

If for any reason you are not happy with your purchase, please contact us within one week of receiving the item. Refunds will be issued only upon receiving the returned item. Refund will be credited to the original payment method used.  All refunds are credited are minus shipping costs unless the product was damaged in transit. 

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